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    Primary Purpose of the Position: (Key purpose, functions, roles):

    The University of Calgary student recruitment team is committed to attracting top quality candidates to the institution by utilizing creative and compassionate methods to meet, listen to, inform, and advocate for prospective students from diverse backgrounds. Campus Tour Leaders are current UCalgary students with diverse backgrounds and experience who can provide honest and relatable impressions and information about UCalgary, and act as strong ambassadors for the campus community. Tour leaders engage with prospective students, parents and families and are often the first face that a prospective student is introduced when they visit campus.

    To apply: 

    Submit our expression of interest form by clicking here.

    Nature of Role:

    The position provides a 1.5 hour campus tour once a week, with additional tours (by request) for special events such as Advising Days, Open House, or You at UCalgary. Campus Tour Volunteers are required to complete several training sessions and participate in a monthly Campus Tour Lead Meeting. This role requires a commitment of approximately 50 volunteer hours per academic year.  

    Qualifications/Expertise Required:

    • Current undergraduate student at the University of Calgary
    • Meet an expectation of ongoing professionalism
    • Possess strong English communication skills
    • Enthusiastic and excited to share positive experiences at the University of Calgary
    • Attend all scheduled training and mandatory activities
    • Experience and familiarity with UCalgary campus life
    • Cross cultural sensitivity and awareness
    • Ability to balance the demands of an academic workload with the requirements of the Campus Tour Leader role
    • Previous experience in a customer service environment an asset
    • Additional language skills considered an asset

    Support and Evaluation

    • Professional and constructive feedback from supervisors provided on a regular basis
    • Tour shadowing and secret shopping feedback
    • Friendly support and encouragement from the overall Campus Tour team.
    • Continuous learning and growth (e.g. guided goal setting and self-reflection exercises each term).

    Benefits:

    • Develop your communication and public speaking skills
    • Various swag or give-away items based on number of volunteer hours
    • Recommendation letters
    • Peer mentorship
    • Supporting UCalgary’s undergraduate recruitment efforts and giving back to the campus community